Our most frequently asked questions with answers
How do I get my church connected to Authentic Intimacy’s resources?
You may also consider leading a small group at your church to help connect others to our resources. We have several studies with video lessons that are available for group purchase. You can view that curriculum in our online store.
Do you offer counseling, or can you refer me to a Christian counselor?
Also, be sure to read Juli’s blog, How to Choose a Wise Counselor (en Español)
Will Juli endorse my book or ministry?
Do you offer bulk discounts on books?
Can I share curriculum video links with members in my small group?
While most small group leaders share the curriculum videos during the meeting time, we do make allowances for sending the video links to your small group to watch ahead of time. This applies to groups with less than 20 people. For larger groups, please contact us about obtaining a corporate license. Please review our End-User License Agreement for further details.
I changed my mind on my purchase! Can I cancel my order and get a refund?
How do I access my digital products?
Do you ship internationally?
If you live outside of the U.S. and are interested in registering for an Online Book Study, please contact us for a discount code so that you can purchase your book locally.
How do I request Juli to speak at an event?
We would love to help you bring Juli to your community. Find out more about our different event topics and send us a request HERE.
Is there a way to contact Juli directly?
Because Juli does value meetings with others and investing in leaders, we do offer “Office Hours with Juli” through our Sexual DiscipleshipⓇ membership. This is an opportunity for members to ask Juli questions and discuss issues around sexuality.
How can I contact you?
Online Book Studies
I can no longer participate in an Online Book Study that I signed up for. Can I get a refund?
Is there an age requirement for participating in an Online Book Study?
How do I sign up for an Online Book Study?
Can I gift a membership to a friend?
What if I join and decide it's not for me?
You may join by paying month to month to see if the membership is something you can benefit from. You may cancel your membership anytime through your member dashboard using the steps below.
What if I can’t login to my account?
If that doesn’t work you can contact us here.
What kind of "exclusive content" do I receive as a member?
How do I update my payment information?
3. Click on the three dots to the far right of the subscription row
4. Choose to update and then add new payment information